Our direct marketing consists of a range of communications… [for example email marketing, search and social media)
We communicate to our members using email and social media.
We will only send you any advertisement, marketing or promotional material or product information, if you have elected to receive such information.
You can change your mind about your preferences in respect of direct marketing at any time by using the unsubscribe information on every such contact, by updating your user profile or account data or by contacting us.
Disclosing and sharing of data
Generally, we may disclose your personal information in the following circumstances:
To contracted external organisations to provide us with support services…..such as processing applications or orders, marketing support, market research, debt collection, insurance, information technology, records management
Where organisations cooperate with us in offering products and services such as Co-Brand Partners (note the co-branded partner’s privacy policy applies to its use of your information);
To service providers such as credit reporting agencies in order to conduct credit and/or compliance verification checks; and
To comply with legal obligations…..i.e. if you are required by law to disclose personal information which may be the case in a criminal investigation, for example.
To anyone else you authorise us to disclose information to, from time to time.
Disclosure of personal information outside Australia
In the instance where personal information is disclosed to an external company operating in a foreign country, we will ensure that the information is protected by a law or a contract which upholds Australian privacy principles.
The circumstances when it may be necessary for us to disclose data to overseas recipients may be as follows:
Marketing agencies or services operating overseas.
Data management, data processing, data analysis
IT services – data hosting, systems management and other technical services.
Access and correction of personal data
- If you are aware that your personal information is not accurate, up to date or complete, …….. to correct your personal information, or simply desire access to your personal information, please contact us.
- We will deal with your request within a reasonable time and, if we decide not to correct or provide you with access to your personal information, we will give you our reasons for our decision.
Quality of personal information
Before we use or disclose your personal information, we will take reasonable steps to ensure that your personal information is accurate, complete, relevant, up-to-date, and is not misleading.
If you believe the information we hold about you is inaccurate, incomplete or out-of-date, contact us and we will endeavour to either correct the information in our systems, or if necessary, discuss alternative action.
Storage and security of information
Cunning Stunts organisation is committed to keeping secure the personal information you have provided to us. For example, your personal information is stored in secure premises and access to these premises is strictly controlled.
We will take all reasonable steps to protect your personal information from loss, misuse, unauthorised access, modification or disclosure.
We use modern security methods including data encryption to safeguard the personal information provided by you.
We will not keep this information for longer than necessary.
How to make a privacy complaint
If you wish to complain about any breach or potential breach of this Privacy Statement or the Australian Privacy Principles, you should contact us and request that your complaint be directed to the Privacy Officer.
We will use our best endeavours to respond and resolve any complaint to your reasonable satisfaction.
If you are unhappy with our response, you may apply to the Office of the Privacy Commissioner to have your complaint investigated.
Cookies
We use cookies for certain function and operation of our website. In particular:
We use cookie information to track usage patterns and provide us with statistics to analyse and improve our website. Such information can be the number of users who visit our site, the date and time of visits, the number and type of pages viewed and navigation patterns.
Cookie data will allow us to recognise you when you return to our website and provide a customised website view based on your previous usage of the site.
We may use cookie tracking to help us provide you with more relevant and tailored offers via email, mail or phone.
You may configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. Each browser is different, so check the “help’ menu of your browser to learn how to change your cookie preferences. For example, on Microsoft Internet Explorer you can disable or delete cookies by selecting “Tools/Internet Options”. Please note that our Services and our website are designed to work with cookies and disable cookies may affect your usage of our Services or our website and may prevent you from taking full advantage of our Services. We do not exchange
cookies with any third party websites or external data suppliers, except with third parties working with us to provide our services to you.
Re-marketing and online advertising
We use the services of our online advertising partners [Google/Yahoo/Fairfax…etc.] to deliver targeted advertising across sites in their networks, for example:
Remarketing, whereby our online advertising partners will reach out to people who previously visited our website, through advertisements on sites in their networks
Behavioural targeting, whereby our online advertising partners will classifying our website visitors according to how they use our website and deliver targeted ads on sites across their networks.
In order to do this we use cookies from our online advertising partners which help them to better understand our website visitors’ behaviour when on our site and deliver more relevant online advertising.
Users can choose to permanently opt out of the advertising cookies sent by our online advertising partners by visiting [Google’s, Yahoo’s, Fairfax’s…etc.] websites, referring to the Ads Settings and downloading the browser plugin.
Opting out of marketing communications
You may be contacted by mail, telephone or email for purposes of customer service or to be notified of related prizes, products, promotions, newsletters, customer surveys and similar materials that we may conduct or distribute from time to time.
If you do not wish to receive any such communications, you may advise us that you wish to opt out:
By clicking on an unsubscribe link in an email
By visting our website to unsubscribe.